Consumer Protection

A consumer is only a click away from the guidance of consumer protection agencies in cyberspace. However, in the absence of clear and uniform set of legal rules and principles governing cyberspace, these agencies are not able to do justice to consumers. Some consumer protection agencies like the Federal Trade Commission (FTC) in the US are working actively to educate customers. The agency's web site, ftc.com provides updated information on legal issues relating to the Internet and advises online customers. Consumers can enhance their awareness about possible frauds on the Internet. It may help them not fall victim to fraudulent activities. They can also learn the ways and means to seek redress.

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